Clearance and Scratch and Dent Hot Tub Covers Now Available at Sparks Showroom

Thursday, February 14th, 2019

By Laura Varnon, Marketing Coordinator

The Spa and Sauna Company now has Clearance and Scratch and Dent Hot Tub Covers available at our Sparks Showroom, at 250 E. Glendale Ave., on the corner of McCarran Blvd. and Glendale Ave.

The Spa and Sauna Company gets Clearance and Scratch and Dent Covers from a variety of places and we are always getting more. If you are looking for a specific color or size, check back in with us every so often.

How We Get Clearance Hot Tub Covers

Some of the ways we get these covers are:

  • When we do “haul-aways” where we remove someone’s hot tub (often to replace it with a brand-new one) and they no longer need their cover.
  • When people decide to get a Cover Replacement, and if their old cover is in decent condition, we evaluate it for resale.
  • When new Covers get lightly damaged in our warehouses. They’re practically new, but might have a small blemish or tear.

Regardless of where we got the cover, all our Clearance and Scratch and Dent Covers go through a thorough Spa and Sauna Company evaluation by our Inventory Specialist. If a hot tub cover doesn’t meet our standards, it is thrown away.

Hot Tub Cover Grading System

We have developed a grading system for our Clearance and Scratch and Dent Covers that allows us to price them between $100 to $400. This can be a steep discount from a new factory replacement cover, which typically start at $499.99. Deluxe covers for larger hot tubs or those with additional features or customizations can be over $599.99, when purchased new.

Our grading system includes:

  • A level Clearance/Scratch and Dent Covers are priced around $400 and are like new.
  • B level Clearance/Scratch and Dent Covers are priced around $300 and might be slightly worn.
  • C level Clearance/Scratch and Dent Covers are priced around $200 and are typically moderately worn.
  • D level Clearance/Scratch and Dent Covers are priced around $100 and are typically very worn or have minor rips.

Clearance and Scratch and Dent Covers are sold as a “cash and carry” item. We want to make sure you have seen the item first and assessed it thoroughly to make sure you are satisfied with its condition. Should you need your Clearance or Scratch and Dent Cover delivered, we would be glad to do that, for an additional fee.

Is a Clearance Hot Tub Cover Right for You?

A Clearance or Scratch and Dent Hot Tub Cover might be right for you if:

  • A new cover is currently beyond your budget.
  • You’ve bought one of our used hot tubs.
  • You’re looking for a quality cover at a bargain price.

Visit us at 250 E. Glendale Ave. in Sparks today!

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All About Circ Pumps

Thursday, February 7th, 2019

By Laura Varnon, Marketing Coordinator

What is a Circ Pump or Circulation Pump? Do I need a Circ Pump? Why? What makes a Circ Pump essential for a quality hot tub?

In the blog below, we hope we can answer all of your questions about Circ Pumps.

What is a Circ Pump?

A Circ Pump is a low-flow pump that comes standard on most hot tubs carried by The Spa and Sauna Co. A Circ Pump keeps the water in a hot tub circulating at all times. This is done so the water inside the hot tub is being filtered, heated, and treated with sanitizer 24/7.

Do I need a Circ Pump? Why?

A Circ Pump is used to enhance your hot tub experience.

Since hot tub water is only changed about every 4 months, Circ Pumps are used to keep water fresher and cleaner for a long period of time.

The Circ Pump ensures that your water is moving and clean.

While you can still purchase a hot tub without a Circ Pump, our hot tub experts at The Spa and Sauna Company recommend that you purchase a hot tub with some sort of filtration system.

Hot Tubs without a Circ Pump often use a two-speed pump. The pump is on low-speed when circulating the water and on high-speed when running the jets.

Just like switching a light on and off often burns out an incandescent light bulb faster than leaving it on all day does, constantly changing the pump speed of a two-speed pump wears out the motor in the hot tub faster than using constant filtration provided by a Circ Pump.

If replacement and maintenance costs are a concern to you, you may be better off making a slightly larger up-front investment, in exchange for less repairs and replacement costs down the line, as well as a superior hot tub experience.

What makes a Circ Pump essential for a quality hot tub?

Would you like your water to be refreshed, filtered and heated, while you are in your hot tub? Without a Circ Pump, you need to alternate between those functions.

It comes down to what is more important to you. A hot tub with a Circ Pump has an easier time maintaining the temperature you’ve selected. That’s because while you are in the hot tub, the water circulates past the heater, and fresh, sanitized, heated waster comes out of the jets, while you use your tub.

With a two-pump system, you have to decide between heated water or moving jets.

Most people have a more enjoyable spa experience, when they can have both at the same time.

Here, at The Spa and Sauna Company, it is our goal to provide you with the most enjoyable hot tub experience, at a budget that suits your needs.

Circ Pump Hot Tub models we carry start at $6,999 and go up from there. They are typically available in the Caldera Paradise and Utopia Series; the Hot Spring Limelight, Highlife and Highlife NXT series; and the Sundance 780, 880 and 980 Series, depending on which showroom you visit.

For more information about the hot tub models we carry at our locations, click here: https://spaandsauna.com/hot-tub-finder/ .

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How Do I Find A Hot Tub Electrician?

Thursday, January 24th, 2019

By Laura Varnon, Marketing Coordinator

Here at The Spa and Sauna Company, we specialize in selling and maintaining hot tubs.

We will deliver your hot tub, but we do not hook up your hot tub to an electrical source.

As a courtesy, we will help you find an electrician, or a crane operator, or a concrete contractor, if you need one.

Electrician

After being in business for nearly 30 years, we have delivered our share of hot tubs.

Most customers only require an electrician. Some customers need a concrete pad poured still. The occasional hot tub delivery, and most swim spa deliveries, require a crane.

Regardless of what you need, we are here to help. We want your hot tub or swim spa delivery to be as relaxing as possible.

For that reason, we have compiled a referral list of electricians, concrete contractors, and crane operators that we have worked with previously. Those that we feel are the best are on our referral list.

Should you need help finding an electrician, crane operator, or concrete contractor for your hot tub or swim spa installation, we will gladly share our list of vendors with you.

All you need to do is call our Customer Engagement Representative, Delivery Supervisor, or your Salesperson, and ask for the list.

Here are a few helpful hints. Have your electrical box installed prior to the delivery. Your electrician doesn’t need to be present for the delivery. Ask them to come back after the hot tub or swim spa has been filled to do the final connection.

We hope this has helped make getting your new hot tub a bit easier.

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What is the Perfect Hot Tub?

Thursday, January 17th, 2019

By Laura Varnon, Marketing Coordinator

What is the perfect hot tub? Well, the answer is different for everyone and depends on quite a few factors. In fact, the BETTER question is, what is the perfect hot tub for YOU?

We have a short quiz, developed by our team of Hot Tub Experts, that can help our team of professionals get you in YOUR Perfect Hot Tub!

Height

How tall is the tallest person in your family?

Hot Tubs come in a variety of heights. Some are more comfortable for very tall people, while others are more comfortable for people under 6 feet tall.

While the best way to tell what is most comfortable for you is to actually get in a hot tub you are considering, the height of your tallest family members will help us pinpoint some hot tub models to start with.

Health Concerns

Does anyone who will be using the hot tub have Insomnia, Back Pain, Arthritis, or Sports Injuries?

Certain hot tubs have specialized jets designed specifically for certain areas of the body. Knowing what your biggest health concern is will help us determine if you would like hot tub circuit therapy or other special hot tub features related to jet placement and strength.

Number of People Who Will Use The Hot Tub

Is the hot tub just for you? For you and your partner? For you and a large family or all of your friends?

This question is so obvious, but it’s crucial to narrowing down your choices to what will fit your needs best.

Our hot tubs can accommodate 1 to 8 people. The choice of how many people you want in there is completely up to you!

Budget

This also helps us narrow down your choices significantly and direct you to a hot tub in your desired price range. New hot tubs are available starting at about $2,999.

Here are your choices:

Most Affordable or Used ($2,999 – $4,999)

Value on a Budget ($5,000 – $9.999)

Most Popular ($9,000 – $12,499)

With Bells & Whistles ($12,500 +)

Special Features

Finally, are you looking for any special features? Most hot tubs come with some lighting options, some have music available, and others have Salt Water Systems. Do any of those interest you?

To take the Perfect Hot Tub Quiz, Click Here. You won’t regret it.

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Best of The Spa and Sauna Company in 2018

Thursday, December 27th, 2018

By Laura Varnon, Marketing Coordinator

This year, we embraced a new philosophy called “You Ask, We Answer” to help keep our customers as informed as possible. After being in business since 1990, our potential customers and customers have asked a lot of questions. We have been honored to answer them.

Here are some highlights of our most read blogs and most watched videos, inspired by Spa and Sauna Company events and questions from real people like you!

Human Interest Blogs

Local Veteran Awarded Free Hot Tub as a Thank You for His Service!

The Spa and Sauna Co., spa manufacturer Sundance Spas, and the charity Wish for Our Heroes teamed up in May 2018 to award a local veteran, Daniel Rogers, a free Sundance spa as a small thank you for his military service.

Daniel, a husband and father of two, is a 9-year member of the Nevada Army National Guard and has been on two year-long deployments overseas and a training mission in Haiti. During his mission in Haiti, his wife, Michelle Rogers, was pregnant with their daughter. During his first deployment, to Afghanistan, Michelle was pregnant with their son, who was born 5 days before Daniel returned home.

On the spa delivery day, Michelle said “It’s surreal that we have a hot tub in our backyard that we won for free.”

The family of 4 now uses their hot tub multiple times a day for relaxation, family time and pain relief. To read more and watch the video from the day of installation, Click Here.

Consumer Question Blogs

How Much Does it Cost To Buy a Hot Tub?

So you’re flirting with the idea of owning your very own hot tub. Most of us want access to as much information on a product before we have a discussion with a retailer, so it’s understandable that you’d wonder why we don’t post hot tub pricing online.

Part of our dealer agreements with our hot tub manufacturers prohibits us from posting exact hot tub pricing online. What we can tell you is that, at The Spa and Sauna Company, our new hot tubs range from $3,000 to $20,000, meaning there truly is a hot tub for everyone. In addition to new models, we also offer pre-owned hot tubs, perfect for any budget, and occasionally at less than $3,000. Our goal is to find the perfect hot tub for you, not to convince you to break your budget.

To read the full blog, Click Here.

How Big of A Room do I Need for a Pool Table?

Pool tables come in a variety of sizes to accommodate rooms of various sizes. However, you need to make sure that more than just your table will fit in your room. You also need to be able to fit your pool cues with room to move them comfortably, without hitting windows, while playing.

The smallest room you would ever want to put a pool table in is 11’6” x 14’6”. That would accommodate a 7’ pool table, with a short 48” cue. However, a slightly larger room at 12’ x 15’ would allow for that table with a 52” cue, while 13’ x 16’ would allow for a 7’ table with a standard size 58” pool cue.

To read the entire blog and watch our informational video, Click Here.

Should I Buy a Spa or Hot Tub From Craigslist?

You’ve decided you want to buy a hot tub. You’ve looked in some showrooms possibly. Maybe you’re not ready to commit to a big purchase, so you start searching Craigslist.

After a minute or two of searching, you see a promising looking ad, but the hot tub has a few parts that need replacing. Should you go for it?

We at The Spa and Sauna Co. aren’t going to tell you that you shouldn’t buy a hot tub or spa on Craigslist, but we do want to share some helpful buying tips, so you can enjoy your purchase.

To read our suggestions, when buying a Used Hot Tub, Click Here.

Hot Tub Maintenance Blogs

How to Drain a Hot Tub Like a Pro

The Spa and Sauna company recommends you drain and clean your hot tub every 4 months, unless you have an ACE salt water system. Then you can drain every 6 months. You can do your Drain and Clean yourself or you can have our one of our skilled Concierge Techs do it for you.

If you do want to do your Drain and Clean yourself, we have listed out the steps you need to take.

To read more about draining and cleaning your hot tub and to watch a video of our Concierge Technicians performing those steps, click here.

More Questions Answered

We have many more blogs and videos about many other topics as well. To read more, Click Here. And as always, keep those questions coming, either in the showroom, by telephone, by email, by web form, or by web chat. We are here to help!

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Spa Buying Myths

Thursday, December 13th, 2018

By Laura Varnon, Marketing Coordinator

Buying a hot tub is a big decision and today it’s easier to be more informed than ever. Don’t fall for common spa myths perpetrated by other hot tub dealers.

Here are some of the most common spa buying myths we’ve heard from customers who have visited other spa dealers.

Myth #1: All Spas are the same.

We, at The Spa and Sauna Company, know all spas are NOT the same. That’s why we carry several high-quality brands at different showrooms, simply because different people have different needs that can be met by different brands. While our entry level spas are a great value for the price, they aren’t the same as our premium models.

Myth # 2: We’ll beat any price.

Some dealers of other hot tub brands will offer a direct competing quote, but spas vary in quality. Dealerships vary in customer experience, too.

At The Spa and Sauna Company, our team includes trained sales professionals, delivery teams, and factory-certified service technicians to help you enjoy every phase of your spa ownership experience.

For that reason, it is impossible to go in for a quote from The Spa and Sauna Company on a specific hot tub and then get a comparable quote on the exact same spa from another dealer down the road. There just isn’t another dealer that can offer the same product, with the same team with the same level of experience.

We also recommend that you take the location of your spa dealer into consideration when you make a purchasing decision. In order to obtain the best service, you might want to select a dealer that is closest to you, while also making sure they provide top-notch customer service.

Myth #3: Spas don’t require any chemicals or maintenance.

We have discussed this before, but it deserves repeating. Hot Tubs need to be sanitized with proper water care. At The Spa and Sauna Company, we have a variety of water care options available to fit your needs. Click Here to learn about the variety of easy water care options available from The Spa and Sauna Company.

It is important to remember that all hot tubs require some type of water care and maintenance. It is simply not safe to get in a hot tub that has not been sanitized.

Myth #4: A new spa manufacturer/dealer makes and sells the best spas.

We say this myth raises the Red Flag Alert! All of the hot tub brands we carry have a long history, of  several decades! If you go to a spa dealership that is offering a brand-new spa line, it’s quite possible that the issues with these spas haven’t been discovered yet and the service that may be needed in the future won’t be available. Dealers and spa manufacturers with a short history tend not to stick around for the long haul.

Here, at The Spa and Sauna Company, we’ve been in business since 1990. We have service technicians with more than a decade of experience working on quality hot tubs, such as Caldera, Hot Spring, Sundance and Freeflow Spas. They know these hot tubs well and are available to service your hot tub when needed. We know what can break and what parts to have in stock when you need them. We are always available to help. Should you need service, Click Here.

Myth #5: Hot Tubs are too expensive.

False!

Here at The Spa and Sauna Company, we sell new and used hot tubs, with a wide price range. Used Hot Tubs are available starting at $1,999. New Hot Tubs start at $2,999. We have dozens of hot tubs to choose from, priced anywhere between $1,999 and $19,999.

Special financing is also available, allowing for low monthly payments, upon approved credit.

We carry such a variety of hot tub brands and price points because we believe (1) Everybody needs a hot tub, and (2) Everybody can have a hot tub. We believe that so fully, it’s our company’s mission statement.

For more information about the high-quality hot tub models we carry, Click Here.

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Should I Winterize or Use My Hot Tub This Winter?

Thursday, December 6th, 2018

By Laura Varnon, Marketing Coordinator

Should you use your hot tub in the winter or winterize it? Well, the answer depends on where your hot tub is located.

If you are frequently near your hot tub, we recommend using it! Hot tubs are very enjoyable in the winter, and all other seasons.

However, if your hot tub is at a vacation house that you don’t get to often in the winter, or if you expect to be away from your home spa for several weeks during the winter, we recommend winterizing your hot tub.

How do I winterize my hot tub?

Winterizing your hot tub can get complicated. We recommend consulting your specific Hot Tub’s Owner’s Manual for complete directions, should you choose to winterize your hot tub yourself. However, there are some steps involved that require tools that might not be in the average person’s  toolkit.

At The Spa and Sauna Company, we have factory-trained service technicians available to winterize your hot tub for you. Call us at 775-852-3838 or Click Here to fill out a form to request service.

Using your hot tub in the winter

Now, if you plan to use your hot tub in the winter, and we hope you do, there are a few extra things to be aware of that you wouldn’t have to consider in warmer months.

Opening your hot tub in the winter

Before you open your hot tub cover, you want to make sure to remove any snow or ice on it, so snow and ice doesn’t fall into the hot tub or freeze on the cover.

Sitting in your hot tub in the winter

Keep your hot tub at its normal operating temperature. Be sure to limit your winter hot tub time to 15  minutes because it’s more difficult for your body to regulate its temperature when you are sitting in hot water with your shoulders and head exposed. Consider wearing a hat, to help you regulate your temperature better. Enjoy that soak!

Getting out of your hot tub in the winter

You will be cold after stepping out of a warm hot tub and into cold winter air. Be prepared and bring a towel or warm bathrobe that you can put on upon getting out of the hot tub. You might want to consider a spa side towel tree, which is available for purchase at The Spa and Sauna Company.

Also, be mindful of any snow or ice on the ground outside, you don’t want to slip. Flip-flops or slippers are a good idea. So is keeping a nice, clear path to your hot tub, so you can enjoy a soak any time.

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Do You Include Delivery?

Thursday, November 29th, 2018

By Laura Varnon, Marketing Coordinator

The Spa and Sauna Company includes local delivery with the sale of our hot tubs. These deliveries are provided by a team of trained hot tub delivery experts, who are all team members at The Spa and Sauna Company.

“We want to control the whole experience from beginning to end,” said Spa and Sauna Company Operations Manager Joe Lake. “That way we know they’re happy with their sale, as well as delivery.”

Hot Tub Delivery

Some other area spa dealers include spa delivery in the sale price, but others don’t. Some provide local delivery only in the Reno/Sparks area. Others have a base charge of about $200, that increases based on the difficulty of the delivery.

So how much is a hot tub delivery worth? The Spa and Sauna Company values local delivery at several hundred dollars. That’s a great value to be included when you purchase a hot tub from The Spa and Sauna Company. Our trained professionals will bring the hot tub directly into your backyard and place it precisely where you want it.

The only exception is when a crane or other machinery is needed. And in that case, we can provide referrals to crane vendors we have worked with in the past. If you need a crane, you would pay the vendor directly, just like your electrician. While crane delivery is rare in the Reno/Sparks/Tahoe area, it is sometimes necessary when the spa will be on a hillside or a second or third story deck.

Pool Table and Shuffleboard Delivery

While we do use subcontractors to deliver and assemble the pool tables and shuffleboards we sell, the subcontractors we work with have over 15 years of experience and have worked with The Spa and Sauna Company for years.

How much is a pool table or shuffleboard delivery worth? Again, we value it at several hundred dollars.

Our Delivery and Service Team

A hot tub is a long-term investment and over the course of its life, you may need service or routine maintenance. Our Service Team includes factory-certified technicians, some with over a decade of experience.

See some of our Delivery and Service experts below.

Should you need service assistance with your hot tub or pool table, Click Here.

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How Long Does a Hot Tub Last?

Wednesday, November 21st, 2018

By Laura Varnon, Marketing Coordinator

A hot tub is a luxury item and you want to make the best investment possible. So how long does a hot tub last? Well the answer depends, in part, on how you care for it.

Hot Tub Care and Maintenance

Like cars, which also have mechanical elements, such as motors and heaters, as well as routine maintenance items that have to be changed periodically, like filters, and a gorgeous exterior to care for, the quality of the hot tub brand you purchase and how you care for it will determine how long your hot tub lasts. We’ve even met customers who have had the same hot tub since the late 1980s!

Also similar to car buyers, many hot tubbers like to upgrade every 7-10 years, to take advantage of new designs, features and technological advancements.

High-End Models

At The Spa and Sauna Company, we’ve worked on high-end hot tubs in the field, that we also sell in our showrooms, that have been over 20 years old. Some last 25 to 30 years!

Entry-Level Spas

Even more entry-level spas hot tubs can last 15 years. We’ve seen entry-level spas that people kept for 10 years, traded in, and we have resold as used hot tubs to new customers. Those hot tubs still have a lot of life in them!

Replacing Parts

A quality hot tub brand in a higher model series can last over 20 years when maintained properly. Though components of the tub may need to be replaced on occasion, the price to replace parts is minimal, especially when you consider the years of enjoyment and therapeutic value that a hot tub provides.

Larger Investment, Longer Enjoyment

Some advantages of the higher-end models include higher-quality jets, longer warranties, and quality therapeutic value. This is definitely something to consider while shopping for a hot tub. Sometimes making a larger up-front investment will extend your enjoyment of your hot tub in the later years of its life.

To shop hot tubs now, Click Here to visit our Hot Tub Finder. This handy web page allows you to explore options by brand or seating capacity.

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Is it Safe to Use a Hot Tub if…?

Thursday, November 15th, 2018

By Laura Varnon, Marketing Coordinator

Is it safe to use a hot tub while pregnant? Is it safe for an infant or toddler to go in a spa? What about a child? What if I have a medical condition? (Disclaimer: We, at The Spa and Sauna Company, are not doctors. Always consult a physician for medical advice.)

We know you have a lot of questions about Hot Tub Safety and rightly so. Used correctly, a hot tub can be a wonderful family experience. They have been proven to actually improve health for most people.

We hope to address some of the most common concerns and put your mind at ease. Hot Tubbing should be an enjoyable experience, not one riddled with unanswered questions.

Is it safe to use a hot tub while pregnant?

It depends. In general, you don’t want to spend more than 10 minutes in a hot tub while pregnant, especially in the earliest months of pregnancy. Some people decide to skip a full-body hot tub soak entirely. That doesn’t mean you can’t enjoy a hot tub while pregnant though. You can still sit on the edge of the hot tub and enjoy time with your friends and family by dangling your feet into the water. Again, consult your doctor for more individualized directions.

Is it safe for an infant or toddler to go in a very hot spa?

No. Infants and toddlers can’t regulate their body temperature in the same way adults can. For that reason, infants and toddlers should not go in a very hot spa. Extremely limited time in a cooler hot tub might be ok, with the use of water wings or other flotation devices, and constant supervision from an adult. Consult with your pediatrician or family doctor.

Is it safe for a child to go in a hot tub?

Yes. In general, children can go in a hot tub for about five minutes at a time, depending on the temperature of the hot tub. If you keep your hot tub with warmer water temperatures, five minutes might be their maximum. If the hot tub is cooler, they might be able to handle up to 20 minutes with proper hydration and breaks. Again, if you are concerned, consult your child’s pediatrician. Also, children in a hot tub should always be supervised by an attentive adult.

Is it safe to use a hot tub if I have a medical condition?

This is a tricky one. Since there are so many different medical conditions, we recommend you discuss your specific health concerns with your doctor.

And remember, in general, for most healthy adults, hot tubs improve health. They relieve sore muscles, reduce back pain, and improve sleep quality.  Enjoyable features include lights, waterfalls, and the opportunity for unplugged family time.

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