Monday, January 3rd, 2022
The Spa and Sauna Co. recently went through a rebrand, creating a new logo, that enhances and solidifies our mission, vision and values, while also embracing our past, and allowing us to move forward.
We’ve developed a new logo, that includes our new tag line, Enhance Your Space.
Our new logo maintains important features from previous logos and will unify the company image across all our current and future locations. Don’t think of this as a re-brand, think of this as an Enhancement!
Our Enhanced Mission, Vision and Values
Our Mission is:
To Enhance your Space, enhance your home and enhance your life with our unique selection of Premier Home Leisure and Wellness Products, offering an exceptional ownership experience.
Our Vision is:
To embrace innovative ideas, processes and technology to enhance the customer experience of all those we serve.
Our Values are:
To operate with integrity, effectiveness and competency to ensure an enhanced customer experience.
How Will The Spa and Sauna Co. Do This?
The COVID-19 pandemic has demonstrated the importance of having a space to be comfortable in. It has also given us as a company an opportunity to demonstrate we are a step above the rest when it comes to cultivating that space. We enhance the homes, style, and life of our customers by offering them the best service and selection of products to make their space one they look forward to spending time in.
We will Enhance Your Space, by providing you with the premier Home Leisure and Wellness items for your home. We will sell, deliver and service the best luxury Hot Tubs, Swim Spas, Saunas, BBQs and more.
We will Enhance Your Life, by providing you with the opportunity to enjoy your space, using The Spa and Sauna Co. products, either alone or with your family, friends and loved ones.
We will Enhance Your Ownership Experience, by providing the best sales, customer service, service and learning opportunities available for the home leisure equipment products we sell, including Hot Tubs, Swim Spas, Saunas, BBQs, and more.
A Bit of History
The Spa and Sauna Company has roots going back to 1990 when Company Owner Scott Clark opened his first store, South Bay Spa and Sauna in San Jose. CA. After marrying Shelley Ingram-Clark in 2000, the company moved to Reno. NV in 2002 as The Spa and Sauna Shop.
But the hot tub story for the Ingram-Clark family goes back even further, to 1976, when Shelley’s father David Ingram, started building what has become one of the Leading Brands of Portable Spas manufactured today – Caldera Spas.
Fast track to 2013 and a second Reno store opened, Reno Hot Spring Spas and Billiards. In 2015, a third Reno store was added – The Spa and Sauna Co. or The Spa and Billiards Shop. In 2017, that original store location became a warehouse and The Spa and Sauna Shop moved to Sparks. In 2019, 2 stores in San Jose and Santa Cruz were acquired, Hot Spring Spas of Santa Cruz and San Jose. Those stores had a history in the community that dates back to 1976, even using the name Pacific Water Works for a time, before becoming Hot Spring Spas of Santa Cruz and San Jose. In 2020, a store that had been closed due to the COVID-19 pandemic was relocated and allowed us to double the size of our Reno flagship location at 9748 S. Virginia St. In Reno. In 2021, The Spa and Sauna Co. – Carson City opened.
You can check out all the information about all of our stores here. And if you’re interested in the complete history of The Spa and Sauna Co. and all hot tubs, check out our blog here.
Now with six stores in two states, and a variety of hot tub and swim spa brands to choose from, it became clear it was time to unify our branding and our message at all of our current, and all of our potential future, locations. Moving forward all of our locations will be The Spa and Sauna Co.
Enhance Your Home, Enhance Your Experience, Enhance Your Wellness, Enhance Your Community
We’ve already created optimal ownership experiences, but we want to Enhance them even more.
Here are some highlights from the favorite things we have done to build The Spa and Sauna Co. Brand thus far:
Enhance Your Home – We sell only the best in Hot Tubs, Swim Spas, Saunas, BBQs and Pool Table/Gameroom Equipment. We have hundreds of happy customers.
Enhance Your Experience – We’ve won dozens of awards over the years for our Sales Volume, Customer Service, Customer Satisfaction, Marketing, Wellness and more! Check out all the details here. To do this, over time we have cultivated the best team of sales, service, marketing and administrative professionals you could ask for and we encourage them to enhance their learning to give you the best ownership experience day after day, year after year. As we grow, you grow with us!
We have an Online Store for all of your after-purchase Hot Tub, Swim Spa, Sauna and BBQ care purchases. We believe your shopping experience after your primary purchase should be just as good as what happens in the showroom. Shop here.
We’ve created blog resources and learning center resources, and a YouTube channel to provide all the searchable written and video resources you may ever want. Check out our YouTube channel here.
We also have ownership resources and more!
Enhance Your Wellness and Your Life – We’ve enhanced the wellness of our customers, by encouraging our customers to use their hot tubs every day. We even have a form they can fill out online to win prizes if they complete our 30 Soaks in 30 Days Challenge. Our customers use their hot tubs daily and tell us it makes their lives better! They have told us using a hot tub every day has meant they have time to:
- Reconnect with their families
- Reduce stress
- Rediscover hobbies that became painful over time
- Rehabilitate achy muscles
- Sleep better
- Reduce visits to chiropractors and massage therapists
Learn more about our Wellness Challenge, or complete it online, here.
Enhance Your Community – We’ve given back to our community, whether it’s by participating, or lending a truck, to local parades, sponsoring duck races to support the Humane Society or even serving as a drop off location for Toys for Tots, or supporting local athletes.
We also support local veterans, and since 2018 have donated 3 hot tubs to deserving local veterans in Reno and Sparks, in conjunction with a spa manufacturer and the charity Wish for Our Heroes. We are currently searching for our next recipients. Read more and even nominate a deserving veteran, or yourself, here. Our first recipient once told us this program seemed too good to be true, but it isn’t. We love giving back to our community and supporting our local community.
We recently checked in with our first 2 Hot Tub for Heroes recipients, Daniel Rogers of Reno and Kevin Vogt of Sparks. They were awarded hot tubs in 2018 and 2019.
Both said they are still enjoying their hot tubs after all these years, and enjoy working with a company that gives back to its community.
Speaking of the donation process, Kevin said “The process from start to finish was super easy. I mean, you guys set everything up. You came, you did all of it. Any questions I had, there’s always been someone there to answer it for me. New hot tub owner, myself, there’s a lot I didn’t know and every time I ran into something I couldn’t really troubleshoot myself, I’d call you guys and I’d get an answer immediately.”
The Spa and Sauna Company looks forward to making many more donations to local veterans.
Through these efforts, we’ve built long-term lasting relationships with people in our local communities, and we appreciate every single one of them.
Moving Forward
The Spa and Sauna Co. is more than the brands we sell, and even the products we sell. The Spa and Sauna Company is part of your lives – your enhanced lives, if you will. We can’t wait to help you Enhance Your Space, Enhance Your Home and Enhance Your Life. We’ve been proud to be a part of your lives since 1990 and are looking forward to a great future together!
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Tuesday, November 30th, 2021
Every year, we get asked about gift card options by some of our favorite customers! Now they are available for purchase online so you can give the gift of hot tub time to yourself or someone special from anywhere.
Why Give a Gift Card
- Never Expire – Gift cards never expire so your recipient can use it whenever they like.
- Use Them Anywhere We Are – Gift cards can be used online or in any of our showroom locations, to purchase items available on our online store. That includes hot tub water care, filters, cover cleaning supplies, accessories and so much more! Remember to enter your redemption code, so that your gift card applies. In the showroom, be sure to present your gift card to our sales team.
- Cost Value – Pricing for hot tub water care items on the online store is already discounted, from showroom pricing. Give a gift card, and you’re giving your recipient access to additional savings, since online store items are discounted approximately 5 – 10% off showroom pricing. That discount is applied to encourage people to shop with us online and because online shopping for water care and chemicals is not only more simple and less time consuming for you. It’s also more efficient for us!
- Save Time and Travel – Shopping online is an experience we at The Spa and Sauna Company value and we know our customers value it too! It’s so easy and can save you the trip and the time to get to the showroom.
- Digital Ease – You can even cast your Spa and Sauna Co. Gift Card to your own or your recipient can cast it to their Apple Wallet, if they are using an iPhone. No need to worry about losing another plastic gift card that you have to store physically until you use it. Or having another plastic card to throw away later, either.
- Be Thoughtful – Show someone you care. Over the years, we’ve seen people purchase hot tub replacement pillows or even a hot tub for their friends and family around the holidays. Each time we see it, it reminds us of just how special hot tub time, family time, hydrotherapy and wellness are. We can’t think of a more thoughtful gift!
What To Buy With A Spa and Sauna Co. Gift Card
You can purchase anything you can purchase from our online store with a gift card!
Some of our favorite gift ideas, besides gift cards, are:
- Routine water care items
- Replacement filters
- Replacement pillows
- Spa vacs
- Aromatherapy products from Spazazz
- Sauna accessories or scents
- Pool table and game room accessories
We’re looking forward to helping you enjoy your holidays (or any days) with a gift card from The Spa and Sauna Company Online Store. Shop today!
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Monday, September 14th, 2020
By Laura Varnon, Marketing Coordinator
Hot tub, swim spa and pool water care can get tricky sometimes, especially when you add in falling ash and smoke from the recent fires that are happening in California, Nevada, and other areas along the West Coast.
Extra debris falling into your hot tub, swim spa or pool may result in your sanitization system requiring more chlorine. We have a variety of chlorinating products available in store and on our online store. Shop now.
Free Water Testing
At The Spa and Sauna Company family of stores, in Reno, Sparks, San Jose and Santa Cruz, we offer FREE in-store water testing, to help determine exactly how your hot tub, swim spa or pool has been affected by falling ash or intense smoke in the area.
Read more about our computerized water testing that provides instant recommendations here. Look for your nearest store location that provides water testing here.
Recommendations for Water Care after the Fires
- Be sure to test your water frequently, and consider bringing in a water sample to one of our showrooms for a free water analysis. You will want to pay extra attention to pH and sanitizer residuals, and correct any imbalances as soon as possible.
- Ash coming from trees and other vegetation contains large amounts of carbonate, which can radically increase the pH of your water.
- Shocking with chlorine if the free chlorine residual is low until a free chlorine residual is successfully maintained
- Be sure to keep your filters running (and clean)
- If your hot tub, swim spa or pool has a cover, keep it on during times of falling ash or intense smoke
We also have an online store where you can pick up a few extra items that you might need. Shipping is FREE on orders of over $75. Just select Free Shipping at checkout.
Spa, Swim Spa or Pool items you might need
- Spa Vac. Click here to purchase.
- Extra Filters. Click here to shop filters.
- Filter Cleaner. Click here to purchase filter cleaner.
- Test Strips. Click here to shop test strips.
- Any of the usual sanitation you normally use for your hot tub. Shop here.
Heavily Affected Areas
Additionally, in areas of particularly bad fallout, or in cases where the entire system was shut down due to lack of power, damage, etc., we recmmend the use of a portable vacuum cart to do the initial vacuuming to pull up as much of the settled debris as possible before re-starting the filtration system.
Request Assistance
Not sure exactly what you need?
Fill out our Water Care Request form and one of our hot tub water care experts will reach out to help you finalize your order.
You can also request a drain and clean from our team of certified service technicians.
We’re here to help.
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Posted in Buy Spa Supplies online from Local Spa Dealer, caring for a hot tub after wildfires and smoke, free water testing, hot tub water care after the fires, hot tub water care experts, hot tub water testing, how do I take care of my hot tub after intense smoke, how do i take care of my hot tub after the fires, Learning Center, Owner's Corner, pool water care after the fires, shop online for hot tub chemicals, Spa And Sauna News, swim spa water care after the fires, Swim Spas Lake Tahoe | Comments Off on Caring For Your Hot Tub, Swim Spa, or Pool After Fires
Thursday, July 9th, 2020
By Laura Varnon, Marketing Coordinator
The Spa and Sauna Company family of Stores in Reno, Sparks, San Jose, and Santa Cruz would like to introduce you to our New and Improved Online Store. Click here to visit and begin shopping.
This new Online Store provides a better shopping experience for our customers, and features more items too!
All of the Hot Tub Water Care, Filters, Pillows, Parts and Spazazz Aromatherapy products that you might need to have an enjoyable hot tub experience can be found here. We also offer a full line of Sauna accessories and Hot Tub Services.
How To Shop Online
Search for your items using the search bar or the dropdown menus at the top of the screen.
Want bigger text or higher contrast while you shop? We have a handy Accessibility Assistant at the bottom left of your screen that can modify the site to enhance your experience.
If you can’t find something you are looking for, we encourage you to visit us here to place your order over the phone, or feel free to call us, email us, or Web Chat with us.
How to Shop By Phone or In Store
In addition to our online store, where you can purchase hot tub filters, pillows, parts, and water care items, you can also shop in store or even request that we reach out to you to help you place your order. We want you to have the shopping experience that is easiest for you!
If you are looking for a Hot Tub, Swim Spa, Sauna or BBQ, we encourage you to visit our website, or if you prefer to shop in store, contact us to find the location nearest you.
Shipping and Check Out Details
Items will be shipped to you from our Headquarters in Reno, NV. Orders are processed and shipped on Business Days only.
If you happen to live in the Reno area, you are welcome to select FREE in-store pick up at check out as well.
And, as always, you can get FREE Shipping on orders over $75.
You can create an account, to make future check-outs easier.
If you have any questions, we encourage you to reach out. We hope you enjoy the new Online Store.
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Tags: Swim Spas Lake Tahoe
Posted in best hot tub dealer Reno, buy online, buy sauna accessories online, Buy Spa Supplies online from Local Spa Dealer, hot tub pillows, hot tub water care experts, Learning Center, Owner's Corner, shop online for hot tub chemicals, shop online for hot tub parts Reno, Spa And Sauna News, Swim Spas Lake Tahoe | Comments Off on New and Improved Online Store
Friday, March 13th, 2020
By Laura Varnon, Marketing Coordinator
Did you know we have a Water Care Autoship Program? You don’t need to leave your house to get supplies to care for your hot tub anymore. Save Time, Save on Travel and Get Free Shipping.
If you are in the South Bay area, call us at 831-425-7727 or email Autoship@SpaAndSauna.com.
In you are in Nevada or Northern California, call us at 775-852-3838 or email us at Sales@HotTubsReno.com.
Save Time
We want it to be as convenient as possible for you to use your hot tub every day. Now you can use those extra few minutes soaking in your hot tub and enjoying the wellness benefits of hot tubbing, instead of running errands.
You can have your water care cartridges and mineral cartridges shipped directly to your door, at no additional charge to you! Save yourself the time of having to make a trip into the store for water care.
Our program is so easy, you can sign up once and be set on your water care needs for the whole year. Shipments are sent quarterly.
Save The Travel
We know that highway traffic can get heavy at times. Don’t get stuck on the road. Traffic jams are certainly not relaxing.
Your hot tub is designed to help you relax. We’re here to help you get the water care you need for your hot tub in the way that is easiest for you.
Save On Shipping Costs
For a limited time, we are offering FREE Shipping on all new Autoship sign-ups. There are no additional costs to use this program.
Experienced Team Members
With decades of experience selling, maintaining, and servicing hot tubs, we know what you need to care for your Hot Spring, Caldera or Sundance Spa easily and effectively.
We have designed packages that are specific to your spa brand and model.
We currently have over 100 customers signed up for our Autoship program. Will you be next?
You can read more about our Autoship program here.
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Posted in best hot tub dealer Reno, care for your hot tub while staying home, hot tub autoship, hot tub chemical autoship, hot tub water care autoship, hot tub water care experts, Learning Center, Owner's Corner, Spa And Sauna News, Swim Spas Lake Tahoe | Comments Off on We Offer Autoship
Thursday, November 21st, 2019
By Laura Varnon, Marketing Coordinator
The Spa and Sauna Company, a locally owned hot tub and swim spa dealer with 5 locations in Nevada and California, is happy to participate in the Shop Small Movement this coming Small Business Saturday. Be sure to stop by on Small Business Saturday, or any day!
Small Business Saturday is a “nationwide movement to celebrate small businesses every day and to help communities thrive and stay vibrant,” according to American Express, which founded the movement in 2010.
The Spa and Sauna Company has been based in the Reno/Sparks community since 1990, and earlier this year, we added to The Spa and Sauna Company family of stores, with Hot Spring Spas of Santa Cruz and San Jose. They have been a part of their respective communities since 1976!
Why Shop Small with Us?
During the holiday season, we encourage you to shop with local businesses, and avoid the holiday rush. The Spa and Sauna Company, which specializes in selling the best in Hot Tubs, Swim Spas, Saunas and Barbecues, is a family-owned business that employs more than 40 people in Reno, Sparks, Santa Cruz and San Jose.
For Small Business Saturday, we are celebrating at all of our locations, with our Relaxing Holiday Sale, so you can avoid the holiday shopping hustle and invest in a hot tub, swim spa, sauna or BBQ, to improve the health and wellness of your entire family. We have products available at many different price points and a friendly and knowledgeable team of wellness experts, ready to help you with any questions you might have.
How We Give Back to Our Communities
In addition to serving the wellness needs of our communities, The Spa and Sauna Company believes in giving back to the communities we serve. In Nevada, we have donated 2 hot tubs to Reno and Sparks veterans since 2018, with Sundance Spas and the Wish for Our Heroes program. The program provides veterans with therapeutic hot tubs to make their life better.
We also participate in the Reno Duck Races, which is sponsored by the Nevada Humane Society, and contribute to local schools.
In California, we contribute to Omega Nu, a Santa Cruz based volunteer group/charity, that helps the local community. You are likely to see our truck escorting Quacky the Duck in December at the Santa Cruz Holiday Parade. We also participate in the Santa Cruz Duck Derby.
Also, we are a Toys for Tots drop off location at our Santa Cruz showroom. Toys for Tots is a program run by the United States Marine Corps Reserve which distributes toys to children in need. Feel free to drop off an unwrapped, new present at our Santa Cruz showroom now. We’ll make sure it gets to those who need it most.
We have also been voted community favorites in both our Reno and Santa Cruz locations.
You can be proud to Shop Small with The Spa and Sauna Company, knowing that you are shopping with a local business, with a long history of selling only the highest quality hot tubs and swim spas in each of its communities. We’ll see you soon!
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Tags: Swim Spas Lake Tahoe
Posted in best hot tub dealer Reno, Hot Tub Experts, Hot Tub Experts near me, Hot Tub Sale Reno, Hot Tub Sale San Jose, Hot Tub Sale Santa Cruz, Hot Tub Sale Sparks, hot tub water care experts, local businesses that sell hot tubs, Owner's Corner, Shop Small, Small Business Saturday, Spa And Sauna News, Swim Spas Lake Tahoe | Comments Off on Shop Small with The Spa and Sauna Company
Thursday, November 14th, 2019
By Laura Varnon, Marketing Coordinator
Turkey? – Check.
Stuffing? – Check.
Hot tub ready for holiday guests? – Umm….Well there’s still time.
Do you need a quick service or concierge visit to make sure your hot tub is in perfect condition for your winter holiday guests?
Why You Should Request Service
Keeping your hot tub in operational condition is the best way to make sure you will use it. And at The Spa and Sauna Company family of stores, we want to make sure that you will be using your hot tub this holiday season.
We have a team of qualified hot tub service technicians, ready to help you with any of your hot tub needs, so you can have your most relaxing holiday season yet, without the last-minute holiday scramble.
How You Can Request Hot Tub Service
There are many ways you can request service. Choose the method that is most comfortable for you.
You can call us now at 831-425-7727 to schedule service from Santa Cruz and San Jose or call us at 775-852-3838 in Reno and Sparks. If you prefer, you can also request service online, and someone from our team will reach out to you. Click here to request service now.
Who Will Service Your Hot Tub
Our Service Teams have won numerous service awards over the years and consists of a team of factory-trained technicians. To read more about our award-winning team of hot tub experts, click here.
Again, those numbers are 831-425-7727 to schedule service from Santa Cruz and San Jose or call us at 775-852-3838 in Reno and Sparks.
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Tags: Swim Spas Lake Tahoe
Posted in best hot tub dealer Reno, clean my hot tub Reno, get my hot tub ready for the holidays, Hot Tub Experts, hot tub service near me Reno, Hot Tub Service near me San Jose, hot tub service near me Santa Cruz, hot tub service near me Sparks, hot tub service Reno, hot tub water care experts, Owner's Corner, Spa And Sauna News, Swim Spas Lake Tahoe | Comments Off on Is Your Hot Tub Ready for the Holidays?
Thursday, November 14th, 2019
By Laura Varnon, Marketing Coordinator
Turkey? – Check.
Stuffing? – Check.
Hot tub ready for holiday guests? – Umm….Well there’s still time.
Do you need a quick service or concierge visit to make sure your hot tub is in perfect condition for your winter holiday guests?
Why You Should Request Service
Keeping your hot tub in operational condition is the best way to make sure you will use it. And at The Spa and Sauna Company family of stores, we want to make sure that you will be using your hot tub this holiday season.
We have a team of qualified hot tub service technicians, ready to help you with any of your hot tub needs, so you can have your most relaxing holiday season yet, without the last-minute holiday scramble.
How You Can Request Hot Tub Service
There are many ways you can request service. Choose the method that is most comfortable for you.
You can call us now at 831-425-7727 to schedule service from Santa Cruz and San Jose or call us at 775-852-3838 in Reno and Sparks. If you prefer, you can also request service online, and someone from our team will reach out to you. Click here to request service now.
Who Will Service Your Hot Tub
Our Service Teams have won numerous service awards over the years and consists of a team of factory-trained technicians. To read more about our award-winning team of hot tub experts, click here.
Again, those numbers are 831-425-7727 to schedule service from Santa Cruz and San Jose or call us at 775-852-3838 in Reno and Sparks.
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Tags: Swim Spas Lake Tahoe
Posted in best hot tub dealer Reno, clean my hot tub Reno, get my hot tub ready for the holidays, Hot Tub Experts, hot tub service near me Reno, Hot Tub Service near me San Jose, hot tub service near me Santa Cruz, hot tub service near me Sparks, hot tub service Reno, hot tub water care experts, Owner's Corner, Spa And Sauna News, Swim Spas Lake Tahoe | Comments Off on Is Your Hot Tub Ready for the Holidays?
Thursday, October 31st, 2019
By Laura Varnon, Marketing Coordinator
Do you have questions about the quality of the water inside your hot tub? Have you noticed a change to how the water feels, but you aren’t sure why? Would you like to stop guessing on how to maintain the best quality hot tub water?
We’re here to help with Advanced Water Testing at all 5 of our locations, using BioGuard ALEX Pro testing units. And the best part is, it’s a free service!
At The Spa and Sauna Company’s family of stores in Nevada and California, we are happy to be your hot tub experts, long beyond your hot tub purchase. We are also here to help you with hot tub water care and maintenance.
Advanced Water Testing is always free from The Spa and Sauna Company/Hot Spring Spas of Santa Cruz and San Jose.
What is Advanced Water Testing?
We use BioGuard/SpaGuard’s ALEX Pro system. BioGuard is the pioneer of computerized water testing, with nearly instant results. In fact, the name ALEX stands for Analysis Experts, according to BioGuard/SpaGuard.
ALEX tests more water quality factors than standard water testing strips and can analyze how different results are related, giving you the information you need to best care for your hot tub.
How do I get my hot tub water tested?
All you need to do is bring a sample of your water, in a clean container or the provided sample bottle, into any of our showrooms. We encourage you to bring it to us as soon as you can, after taking the sample from your spa. And the water should still be between 80 and 104 degrees, just like it would be in your hot tub.
No appointment is needed.
One of our hot tub water care experts will take a small amount of your sample and put it into a disc, where our ALEX Pro system, can analyze your water.
In about a minute, the device will analyze and interpret the condition of your water and provide a comprehensive report, with suggestions on how to improve your hot tub water.
The hot tub expert who analyzed your water will discuss with you, in detail, what the reading means. And which of the suggestions will provide the most relief to your particular water issue. They will also direct you to any recommended products.
This system will store the results of the reading in our database. This will allow you, and us, to monitor any changes in your water quality over time, as you continue to use your hot tub, and bring future samples in for readings. This is a great resource for long time hot tubbers.
How often should I test my hot tub water?
We recommend you use test strips weekly at home to get a quick overview of your water quality, and make any adjustments, if needed.
You are welcome to bring your water in, at any time, for a comprehensive water testing analysis from us, either for a check-in or if you are experiencing a water issue.
SpaGuard recommends you bring your hot tub water in monthly, during the months you use your hot tub most frequently.
We also recommend you bring your water in for testing, if you have not used your hot tub for a long period of time, and are ready to begin using it again.
We look forward to seeing you in any of our showrooms to test your water and make sure you are having the most enjoyable hot tub ownership experience possible.
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Tags: Swim Spas Lake Tahoe
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