Swim Spas Lake Tahoe | Lap Pools, Exercise Spas For Sale

How Will The Spa and Sauna Co. Do This?

The COVID-19 pandemic has demonstrated the importance of having a space to be comfortable in. It has also given us as a company an opportunity to demonstrate we are a step above the rest when it comes to cultivating that space. We enhance the homes, style, and life of our customers by offering them the best service and selection of products to make their space one they look forward to spending time in. 

We will Enhance Your Space, by providing you with the premier Home Leisure and Wellness items for your home. We will sell, deliver and service the best luxury Hot Tubs, Swim Spas, Saunas, BBQs and more. 

We will Enhance Your Life, by providing you with the opportunity to enjoy your space, using The Spa and Sauna Co. products, either alone or with your family, friends and loved ones.  

We will Enhance Your Ownership Experience, by providing the best sales, customer service, service and learning opportunities available for the home leisure equipment products we sell, including Hot Tubs, Swim Spas, Saunas, BBQs, and more.  

A Bit of History

The Spa and Sauna Company has roots going back to 1990 when Company Owner Scott Clark opened his first store, South Bay Spa and Sauna in San Jose. CA. After marrying Shelley Ingram-Clark in 2000, the company moved to Reno. NV in 2002 as The Spa and Sauna Shop.  

But the hot tub story for the Ingram-Clark family goes back even further, to 1976, when Shelley’s father David Ingram, started building what has become one of the Leading Brands of Portable Spas manufactured today – Caldera Spas. 

Fast track to 2013 and a second Reno store opened, Reno Hot Spring Spas and Billiards. In 2015, a third Reno store was added – The Spa and Sauna Co. or The Spa and Billiards Shop. In 2017, that original store location became a warehouse and The Spa and Sauna Shop moved to Sparks. In 2019, 2 stores in San Jose and Santa Cruz were acquired, Hot Spring Spas of Santa Cruz and San Jose. Those stores had a history in the community that dates back to 1976, even using the name Pacific Water Works for a time, before becoming Hot Spring Spas of Santa Cruz and San Jose.  In 2020, a store that had been closed due to the COVID-19 pandemic was relocated and allowed us to double the size of our Reno flagship location at 9748 S. Virginia St. In Reno. In 2021, The Spa and Sauna Co. – Carson City opened.  

You can check out all the information about all of our stores here. And if you’re interested in the complete history of The Spa and Sauna Co. and all hot tubs, check out our blog here.  

Now with six stores in two states, and a variety of hot tub and swim spa brands to choose from, it became clear it was time to unify our branding and our message at all of our current, and all of our potential future, locations. Moving forward all of our locations will be The Spa and Sauna Co.  

Enhance Your Home, Enhance Your Experience, Enhance Your Wellness, Enhance Your Community

We’ve already created optimal ownership experiences, but we want to Enhance them even more.  

Here are some highlights from the favorite things we have done to build The Spa and Sauna Co. Brand thus far: 

Enhance Your Home – We sell only the best in Hot Tubs, Swim Spas, Saunas, BBQs and Pool Table/Gameroom Equipment. We have hundreds of happy customers.

Enhance Your Experience – We’ve won dozens of awards over the years for our Sales Volume, Customer Service, Customer Satisfaction, Marketing, Wellness and more! Check out all the details here.  To do this, over time we have cultivated the best team of sales, service, marketing and administrative professionals you could ask for and we encourage them to enhance their learning to give you the best ownership experience day after day, year after year. As we grow, you grow with us!  

We have an Online Store for all of your after-purchase Hot Tub, Swim Spa, Sauna and BBQ care purchases. We believe your shopping experience after your primary purchase should be just as good as what happens in the showroom. Shop here.    

We’ve created blog resources and learning center resources, and a YouTube channel to provide all the searchable written and video resources you may ever want. Check out our YouTube channel here. 

We also have ownership resources and more!  

Enhance Your Wellness and Your Life – We’ve enhanced the wellness of our customers, by encouraging our customers to use their hot tubs every day. We even have a form they can fill out online to win prizes if they complete our 30 Soaks in 30 Days Challenge. Our customers use their hot tubs daily and tell us it makes their lives better! They have told us using a hot tub every day has meant they have time to:  

• Reconnect with their families 
• Reduce stress
• Rediscover hobbies that became painful over time 
• Rehabilitate achy muscles 
• Sleep better 
• Reduce visits to chiropractors and massage therapists

Learn more about our Wellness Challenge, or complete it online, here.    

Enhance Your Community – We’ve given back to our community, whether it’s by participating, or lending a truck, to local parades, sponsoring duck races to support the Humane Society or even serving as a drop off location for Toys for Tots, or supporting local athletes.  

We also support local veterans, and since 2018 have donated 3 hot tubs to deserving local veterans in Reno and Sparks, in conjunction with a spa manufacturer and the charity Wish for Our Heroes. We are currently searching for our next recipients. Read more and even nominate a deserving veteran, or yourself, here. Our first recipient once told us this program seemed too good to be true, but it isn’t. We love giving back to our community and supporting our local community.  

We recently checked in with our first 2 Hot Tub for Heroes recipients, Daniel Rogers of Reno and Kevin Vogt of Sparks. They were awarded hot tubs in 2018 and 2019.  

Both said they are still enjoying their hot tubs after all these years, and enjoy working with a company that gives back to its community.  

Speaking of the donation process, Kevin said “The process from start to finish was super easy. I mean, you guys set everything up. You came, you did all of it. Any questions I had, there’s always been someone there to answer it for me. New hot tub owner, myself, there’s a lot I didn’t know and every time I ran into something I couldn’t really troubleshoot myself, I’d call you guys and I’d get an answer immediately.”  

The Spa and Sauna Company looks forward to making many more donations to local veterans.  

Through these efforts, we’ve built long-term lasting relationships with people in our local communities, and we appreciate every single one of them.  

Moving Forward

The Spa and Sauna Co. is more than the brands we sell, and even the products we sell. The Spa and Sauna Company is part of your lives – your enhanced lives, if you will. We can’t wait to help you Enhance Your Space, Enhance Your Home and Enhance Your Life. We’ve been proud to be a part of your lives since 1990 and are looking forward to a great future together!  

Research – Research a little or research a lot, depending on your own preferences

Research could take as short or as long as you like, depending on your preferences. Some people spend hours and hours researching online before making a purchase. Others are very comfortable choosing from the well-known hot tub brands that we offer almost immediately, because they are familiar with them or have even owned them before.

Whatever your personal research preferences are, we are here, in part, to educate you about hot tubs and any other products we carry. We encourage our shoppers to be educated and are happy to provide those resources to you.

You can learn about some of our most commonly asked questions in our Learning Center here, or in our Blog section here.  We also have an Owner’s Corner to assist after your purchase, that you can look at here.

Want some information about how to buy a hot tub? Check out our Buyer’s Guide here.

Looking to narrow down your choices with a quick quiz? Take our Perfect Hot Tub Quiz here.

We are also happy to help you learn more about hot tubs, either in our showrooms, over the phone, by email, or by web chat. Feel free to contact us however you are most comfortable.

Quality of the Hot Tub Brand – We offer the best in hot tubs and have been selling them for decades

We have been selling only the best in hot tub brands for decades now. At all of our showrooms, we specialize in Hot Spring Spas, which offers 3 distinct product lines. To learn more about Hot Spring Spas, click here. We also carry Freeflow Spas, a value line of hot tubs, with an entry-level purchase point, at all of our showrooms. To learn about Freeflow, click here.

We know how quality hot tubs work and what their best features are. Our team of hot tub experts is  happy to help you select the best hot tub for you, based on how often you plan to use the hot tub, how many people you need to accommodate, your budget, and your preferences for water care.

Additionally, in our Nevada locations, we carry Caldera Spas, which is made by the same manufacturer as Hot Spring Spas, and Sundance Spas, by Jacuzzi Brand.

Local Experience – Decades of Local Experience Selling and Servicing and Maintaining Hot Tubs

When you buy from an established hot tub dealer with a long history in their communities, like The Spa and Sauna Company’s family of stores, you can feel confident that the company will be there to take care of you long after your initial hot tub purchase.

When deciding on your hot tub company, make sure to read reviews of the company, either on review boards or their website. Feel free to check out our reviews here.

Ask about how long they have served their community. The Spa and Sauna Company has been in the Reno/Sparks area since 1990 and our Bay Area stores, Hot Spring Spas of Santa Cruz and San Jose, have been serving their communities since 1976.

Ask about warranties. All of our hot tubs come with warranties. Higher series brands come with longer warranties than entry level hot tubs. Any hot tub you purchase should come with a warranty.

Ask about local service. We provide local service on all products we sell. Our technicians are factory trained. We also provide concierge hot tub cleaning services.

In summary, only you can determine exactly how long it will take you to buy a hot tub, but we feel that our length of service, the quality brands we offer and our experience and resources, can make you feel more comfortable with making a buying decision, when you are ready. We look forward to working with you!

Research – Research a little or research a lot, depending on your own preferences

Research could take as short or as long as you like, depending on your preferences. Some people spend hours and hours researching online before making a purchase. Others are very comfortable choosing from the well-known hot tub brands that we offer almost immediately, because they are familiar with them or have even owned them before.

Whatever your personal research preferences are, we are here, in part, to educate you about hot tubs and any other products we carry. We encourage our shoppers to be educated and are happy to provide those resources to you.

You can learn about some of our most commonly asked questions in our Learning Center here, or in our Blog section here.  We also have an Owner’s Corner to assist after your purchase, that you can look at here.

Want some information about how to buy a hot tub? Check out our Buyer’s Guide here.

Looking to narrow down your choices with a quick quiz? Take our Perfect Hot Tub Quiz here.

We are also happy to help you learn more about hot tubs, either in our showrooms, over the phone, by email, or by web chat. Feel free to contact us however you are most comfortable.

Quality of the Hot Tub Brand – We offer the best in hot tubs and have been selling them for decades

We have been selling only the best in hot tub brands for decades now. At all of our showrooms, we specialize in Hot Spring Spas, which offers 3 distinct product lines. To learn more about Hot Spring Spas, click here. We also carry Freeflow Spas, a value line of hot tubs, with an entry-level purchase point, at all of our showrooms. To learn about Freeflow, click here.

We know how quality hot tubs work and what their best features are. Our team of hot tub experts is  happy to help you select the best hot tub for you, based on how often you plan to use the hot tub, how many people you need to accommodate, your budget, and your preferences for water care.

Additionally, in our Nevada locations, we carry Caldera Spas, which is made by the same manufacturer as Hot Spring Spas, and Sundance Spas, by Jacuzzi Brand.

Local Experience – Decades of Local Experience Selling and Servicing and Maintaining Hot Tubs

When you buy from an established hot tub dealer with a long history in their communities, like The Spa and Sauna Company’s family of stores, you can feel confident that the company will be there to take care of you long after your initial hot tub purchase.

When deciding on your hot tub company, make sure to read reviews of the company, either on review boards or their website. Feel free to check out our reviews here.

Ask about how long they have served their community. The Spa and Sauna Company has been in the Reno/Sparks area since 1990 and our Bay Area stores, Hot Spring Spas of Santa Cruz and San Jose, have been serving their communities since 1976.

Ask about warranties. All of our hot tubs come with warranties. Higher series brands come with longer warranties than entry level hot tubs. Any hot tub you purchase should come with a warranty.

Ask about local service. We provide local service on all products we sell. Our technicians are factory trained. We also provide concierge hot tub cleaning services.

In summary, only you can determine exactly how long it will take you to buy a hot tub, but we feel that our length of service, the quality brands we offer and our experience and resources, can make you feel more comfortable with making a buying decision, when you are ready. We look forward to working with you!

Height

How tall is the tallest person in your family?

Hot Tubs come in a variety of heights. Some are more comfortable for very tall people, while others are more comfortable for people under 6 feet tall.

While the best way to tell what is most comfortable for you is to actually get in a hot tub you are considering, the height of your tallest family members will help us pinpoint some hot tub models to start with.

Health Concerns

Does anyone who will be using the hot tub have Insomnia, Back Pain, Arthritis, or Sports Injuries?

Certain hot tubs have specialized jets designed specifically for certain areas of the body. Knowing what your biggest health concern is will help us determine if you would like hot tub circuit therapy or other special hot tub features related to jet placement and strength.

Number of People Who Will Use The Hot Tub

Is the hot tub just for you? For you and your partner? For you and a large family or all of your friends?

This question is so obvious, but it’s crucial to narrowing down your choices to what will fit your needs best.

Our hot tubs can accommodate 1 to 8 people. The choice of how many people you want in there is completely up to you!

Budget

This also helps us narrow down your choices significantly and direct you to a hot tub in your desired price range. New hot tubs are available starting at about $2,999.

Here are your choices:

Most Affordable or Used ($2,999 – $4,999)

Value on a Budget ($5,000 – $9.999)

Most Popular ($9,000 – $12,499)

With Bells & Whistles ($12,500 +)

Special Features

Finally, are you looking for any special features? Most hot tubs come with some lighting options, some have music available, and others have Salt Water Systems. Do any of those interest you?

To take the Perfect Hot Tub Quiz, Click Here. You won’t regret it.